Policies
How we collect, store, use and protect your personal information.
Beyond Disability Empowerment (BDE) is a family-run disability support service. We deliver supports in partnership with Boutique Caring, a registered NDIS provider. This policy explains how we collect, use, store and protect your personal information.
We may collect your name, contact details, information about the supports you are seeking, and — only when needed to provide safe support and with your consent — relevant health or NDIS plan information.
We use your information to respond to enquiries, plan and deliver supports, meet our obligations under the NDIS Code of Conduct and Practice Standards, and improve our services. We do not sell your information.
We take reasonable steps to protect your information from misuse, loss and unauthorised access. Sensitive information is collected and stored securely, and access is limited to those who need it.
We only share your information with your consent, or where required or authorised by law. Where our compliance partner supports our record-keeping, information is handled under appropriate confidentiality arrangements.
You can ask to access or correct the personal information we hold about you. If you have a privacy concern, contact us using the details below, or see our Complaints & Feedback page.
Last updated: July 2026. Questions? Contact us on 0478 039 747 or Beyonddisability@outlook.com.au.